Return & Exchange Policy

At Noor Zaar, we take pride in the quality of our products. Returns or exchanges are accepted only under specific conditions to ensure fairness for both our customers and our brand.

Returns or exchanges are accepted only under the following conditions:

• The product received is incorrect, or
• The product received is damaged at the time of delivery.

Customers must raise a return or exchange request within 7 days of receiving the order.

To be eligible for a return or exchange, the following conditions must be met:

• The product must be unused, unwashed, and in original condition
• Original tags and packaging must be intact
• Proof of issue such as images or video may be required for verification

The following items are not eligible for return or exchange:

• Products that are not damaged or incorrect
• Items showing signs of use, washing, or alteration
• Requests raised after 7 days of delivery

Once your return or exchange request is approved, our team will guide you through the complete process smoothly.

Please note that Noor Zaar does not accept returns or exchanges for reasons such as size preference, color preference, or change of mind. We encourage customers to review product details carefully before placing an order.